byACRE Service Kit

Within the continental United States. Delivery is free.

If the item can be added to your cart it means it is in stock and ready for immediate dispatch.

1 to 5 business days depending on where you are in the country.

You can purchase by adding the product to your cart and then securely checking out.

If you feel more comfortable speaking to a human, please call our American-based Customer Service department on 805 409-7479 where a member of the team will gladly assist you.

byACRE rollators aren't covered by insurance directly, but Let's Roll Mobility will work with our customers to reclaim the purchase from the insurance company (e.g., Medicare, Blue Cross, etc.). We then provide the customer with an official invoice suited for the insurance company. The customer then submits that to their insurance company for reimbursement/partial reimbursement (assuming the insurance company has agreed to cover it).

We do also accept Health Savings (HSA) and Flexible Savings Accounts (FSA) as payment.

• You would be dealing with a trustworthy family business who care.
• We offer free shipping and it ships the same day if you order before 3pm (PT).
• Legitimacy of manufacturer's warranty - All of our walkers are brand new.
• The backrest is notoriously difficult to fit, which is why we install it for free for our customers before shipping.
• We add extra Loctite® to each nut on the rollator to reduce the chance of them coming loose over its life.
• You avoid the risk of receiving a previously returned rollator that could have defects and missing items.

All we ask is that if you are planning on purchasing from an alternative retailer, please be respectful of our family business and don't use us for pre-sale customer service.