Let's Roll Mobility Reviews

Just took my Ultralight rollator out of the box, adjusted the height, and went walking. Let’s Roll Mobility customer service is outstanding like you would expect from a family owned business. They helped me choose the right size and accessories, assembled it including loctite on the screws (no wobbling), installed my seat back, and shipped it out ASAP. It’s sturdy but so lightweight I can easily get it in and out of the car with no help. It glides along quietly, turns so easily and the “step inside the frame” design keeps me walking upright. I was hesitant to get a walker but using a cane was a lot of work and wasn’t offering the support I needed for my hip. This walker doesn’t look “medical” but is a well-built set of wheels I need to stay independent.

Couldn’t have gone better.

I recently purchased the ultralight Acre walker from Let’s Roll Mobility. It comes fully assembled if you order it with the backseat. Their customer service has been fantastic. They have responded to my questions quickly even on weekends. So far I’ve been extremely happy with this mobility aid. I have only been using it in my home so far since I just had a knee replacement. I purchased this particular model at the recommendation of another user who highly recommended it after her knee replacement. Both of us travel and the travel cover is quite handy and the unit is easy to lift. I also purchased the cupholder the cane holder and a couple of the utility bags. All of them are well-made and easy to attach. You do have to take off the back seat strap when you put the unit into the cover, but it’s quite easy to take on & off.

Not being able to try one out in person, I was hesitant but a call with Amelia shed so much light on the difference between a byAcre and a normal rollator. I was concerned that at 5', I'd be to short for the Overland but the ergonomics are such that it is much more comfortable and so much easier to use. That combined with the big tires means I have more access to the outdoors now. Amelia also helped me gather the information I need to submit a claim for insurance. I really appreciate this small business.

Bad service

I’m an 80 year old who installed this back rest myself. However I had help by using a thin layer of lubricant to assist me and U-Tube. U-Tube has installers that help by showing how to install it.

I need to try taking it with me in the car before I review it. The 14 lbs feels heavy to me. (A first impression). Otherwise. around the house, smooth and quiet with no lifting necessary.

Sorry. I ordered this when I ordered the regular ultralight rollator. Unforltuinatelu, i returner it for the wide track model. Consequently, i need to exchange what I received. Please advise me. Thank you.

byACRE Carbon Ultralight Walker

After purchasing the Overland (OL) Rollator, t needed to have my hands free to carry stuff. The only and obvious addition was the mesh Grocery Shopping Bag. It installed very easy, carries my tablet, a few groceries, and of course the Travel Bag. It folds easy when I put my OL behind the driver's seat and just looks great. I strongly recommend everyone get this accessory. It is far superior to the included small bag that comes in the box.

The compact walker I bought is PERFECT. It is more handy for me than the regular size and It zips around in our house with me. When I go to a place with escalators I can even just fold it and walk it up the stairs. I love it. Thanks
Margareta

I recently purchased the byACRE OVERLAND Rollator. Every time I go out in the public I am the ROLLATOR envy of everyone who is never seen such a device. It's like I'm driving a Lamborghini. I immediately purchased the Padded Backrest and the mesh Grocery Bag to add a touch of "lipstick" on this beautiful device. The red visible logo on the backrest is that "lipstick". Both accessories truly complement each other. The padded backrest is very comfortable. Be advised however, that the YouTube "University" installation videos are dated, as a new backrest has a hinged clasp. It does take some firm pressure to snap it on. That's to be expected so it will not accidentally become dislodged from the frame. The Mesh Bag is easy to carry such things as a Tablet, cell phone, or other small items. I would strongly recommend anyone who has a byACRE Rollator to consider purchasing both of these items. These items shipped immediately after I placed my order. Let's Roll Mobility is the epitome of what customer service should be.

I loved the grocery bag. It was easy to attach it to the ACRE rollator. For the the many people who need directions on how to attach the grocery bag, perhaps simple directions might help.

I bought the rollator for my husband who will have balance issues forever with both ankles containing steel rods. He calls it his 2nd best girlfriend and named her Betsy. He could be a ambassador for rollator because he cannot help but extol your virtues to anyone and everyone.

Amelia and Sam were wonderful to work with. I began the ordering request and information on a Wednesday and by Saturday the rollator had arrived. I had conversations with Amelia three times and she is very helpful and dedicated to making sure your oder is exactly what a person needs. I really appreciated that we have a distributor in southern California nd living in northern California made this an ideal transaction.

I have been very impressed with my interactions with Let’s Roll. Had I been aware of you earlier I would have purchased my Carbon Light from you. The response time in sending the elastic locks was wonderful. When I am stopped and asked about the rollator I direct them to you, unfortunately I think the distance is an issue for most. I do tell them that shipping is available and very timely.

only cable available on your site was generic cable for ultralight and Overland models of ByAcre rollators. I needed one specifically for the Nordic Pioneer model; so I ordered it from ByAcre USA.

Sam helped me out and did what the company says it will do. Everything went smooth from states away. Thank you for helping me as I try to recover mobility…after stoke! Appreciate good people!

seems comforytabl easy to attach

My husband was using a standard aluminum rollator walker and it was functional but a bit clumsy and heavy. His new byAcre Ultralight Rollator is so light and easy to use that it makes using it both inside & outside our home so much easier. It came all setup & adjustments to the height of the legs can be made in seconds. Folding this up to take with us takes only a minute and it is so light and compact when folded that we can fit this into the backseat of our SUV.

Speedy delivery! Personal service! Beautiful product!

Travel bag is easier to use than expected. The instructional video is clear and easy to follow.

Let’s Roll answered questions simply without the usual trying to sell you more stuff. They explained the walker with precision. And more importantly how to put together the information needed to submit a claim to Medicare. The walker arrived as promised and was immediately put to positive use. Thanks.

Delightfully elegant in all ways.

Thrilled. My life is better. BTW, Which is the serial number of the three on the sticker...it's confusing