So grateful for the help on deciding which walker to get it’s so perfectly lightweight and moves very smoothly on the ground so comfortable the bag surprisingly fits a lot more than I thought which helps while out and about, getting this is life changing will definitely continue to buy from let’s roll mobility specifically thank you for going beyond helping and even including a name tag and hand written letter for me the company is so sweet I will definitely purchase all my accessories for my walker here and recommend you guys to other people thank youuu so much :)
I was so disappointed that the badge arrived broken. Can you assist me?
Hi Claudia,
Sorry to hear that. A replacement one is in the mail now.
Amelia
Love my new Carbon Ultralight. It’s a great addition to my Carbon Overland Walker.
Lets Roll were a pleasure to deal with. My new walker arrived in just 2 days after purchasing it. The staff have been very responsive in answering my questions.
Terrific. You should get ACRE to design a tray that fits in top of then handles to allow transport of a dinner, silver, napkin, etc, from the kitchen to the dining roo,.
Wonderful customer service helping me decide which particular walker would be best for me
It’s cold and icy here…I haven’t been outside. In the house it works well. Ask me in 6 weeks (since that darned rodent saw his shadow).
I sent this Overland to my brother who swore he wouldn’t use one; even tho he saw mine and agreed it looked nice. He has no depth perception and double vision, which has caused him too many falls and a reluctance to go out. VOILA! He LOVES his rollator❣️ Its too cold right now for excursions outdoors but he’s reporting back, with glee, about walking around the house with it. SUCCESS!! I am so happy, and relieved. When he does get out with it, i suspect the same reaction i get: “wow; where did you get that?” 😎
My brother LOVES his byAcre Rollator. 😎
When i suggested a rollator, due to his constant falling (no depth perception, double vision) he was adamant he wanted no part of it. I showed him mine, he agreed it was lovely but he said he wouldn’t use one. I went ahead and sent him the Overland. He was DELIGHTED, as i hoped he would be. It’s too cold now for walking outdoors but he’s bragging to me about walking all over the house. SUCCESS!!! 👍🏼👍🏼
I haven’t used it yet, but like the new design and the size. I bought this to replace the old one primarily because the threads on the connection became stripped because of constantly being tightened to support the weight of large cups. I’m confident this will be more resilient.
Pleasant, patient and kind sales staff. I was never rushed and every one of my questions was
addressed with patience and kindness. I’m ecstatic with my new walker!
Anyone who travels and needs a walker deserves much credit! I successfully took an airplane trip with my new ByAcre rollator. Having a lightweight option with travel bag was great. It took a few tumbles when I carried it on a cart to and from the airline baggage. Once in professional hands there were no issues. No fees! Once it fell out of back of minivan (without cover) so now it’s broken in, and I will bring a strap or bungee cord next time! I often have very active vacations, and need extra assistance at the end of a trip for travel back home. This is a great option-easy to transport and sturdy. Nice to have brake cables secure inside. Thanks for attaching backrest before shipping, as then I understood how to remove for transport, and how to reattach. Stowing in travel bag was easy after first time-lower those handles!
Thank you!
It's very light and rolls easily. It doesn't hurt my arms like my other Rollator does. Easy to put in the car and take out! Thank you!
It worked perfectly for me. It is well made and has a pretty color, sky blue, is light enough for me to put it into & take it out of, the car trunk. My husband was going to try mine before he commits to purchasing one. The seat is a bit high for him to get onto but he said it was doable. However, for whatever reason when he uses it he looks like he is pushing a cart. This posture prevents him from taking longer steps. The rehab experts felt that at this stage he should focus on learning to take bigger steps when walking and when that becomes automatic, then perhaps he would be ready for a Rollator. Meanwhile he has access to my Rollator anytime he wants to practice using it. He also tends to forget to click in the seat before starting to use it. Rest of title: Cadillac of Rollators
I’ve been looking at ads/reviews for this rollator for over 6 months. So many FB ads for products often fall short of their posted claims. But not this one.
It is a beautiful product, easily maneuverable and so lightweight. I am very happy with my purchase, and gave gained more independence getting it in and out of the car.
What most people haven’t posted - it is so quiet. No more rattling over thresholds as I enter a room, which I am so grateful. If I have to use a walker for 20 more years, im going to go with the most stylish one I can find.
Thank you
My new ACRE is about to widen my world. I have arthritic hands and am NOW able to load it in my car and friends’ cars too. Not possible with old rollator. Happy to get many questions answered via phone calls to Let’s Roll before I
purchased one. This is my 4th attempt at finding the right one. Am sure it will be the last!
I purchased my ACRE Carbon Light walker in the late winter of 2025. It quickly became an important tool to help improve my daily life. Only a few months later did I purchase the cup holder which became an immediate necessity after its first use. I highly recommend this feature and encourage folks to purchase their products from Let’s Roll Mobility. My communications with the company were clear and immediate, and the merchandise ordered arrived in a timely and well packaged fashion.
I just received my Overland and it’s beautiful.
But the parking braking is a little loose so I can’t sit down without the rollater moving. The brakes work great otherwise. Can this be adjusted?
Hi Barbara,
Thank you for taking the time to leave us a review.
The brakes can be fine-tuned if needed by following this video: https://www.youtube.com/watch?v=Sja4fKDuFL8 but I would be surprised if they needed to be adjusted straight out of the box.
I should mention that on very smooth surfaces like polished hard floors, it's normal for rollators to shift slightly when first sitting down. This happens because these ultra smooth surfaces provide minimal friction, so the wheels may slide an inch before gaining full traction under the user's weight.
Amelia
Just received my byAcre Rollator and everything about this purchase was great! This was my first time ordering from Let’s Roll Mobility, but I am so happy I discovered their company and would highly recommend! The customer service was top notch.
